Course Description

This 3 hour workshop is mandatory for anyone taking on the role of Welfare Officer for their grassroots club or league. This workshop builds on the Safeguarding Children Workshop providing welfare officers with the specifics of their role; what will be required of them, where to go for professional support and guidance and how to access more information. It provides the key tools to carry out the welfare officer role. This workshop is interactive and learners should anticipate being involved in a number of group activities.

Course Pre-requisites

Learners are required to have completed The FA’s Safeguarding Children Workshop before completing this workshop. It’s also mandatory for anyone  taking on the role of Welfare Officer to have an accepted FA CRB check – so learners are advised to have as a minimum submitted their CRB application prior to attending this training.

Course Duration

  • Three hours

Course Aims & Objectives

At the end of the workshop learners will be able to:

  • identify what needs to be in place in for clubs / leagues to effectively safeguard and protect children
  • describe their roles and responsibilities and those of other designated persons in grassroots football
  • act on reported concerns about poor practice and abuse within or outside football
  • begin an action plan for their club/league

Course Content

Introduction and outcomes

  • Recognising the skill sets you bring to the role
  • Identify workshop outcomes
  • Confirm learning agreement

Qualities of a Welfare Officer

  • Identifying the qualities of a Welfare Officer
  • Exploring and identifying the key Welfare Officer responsibilities

Safeguarding building blocks

  • Identifying and exploring what needs to be in place for clubs and leagues to demonstrate best practice in relation to safeguarding children
  • Resources to assist clubs and leagues to develop a safe and aware environment including social media guidance
  • Respect Programme
  • Listening to children

Key legislation

  • Recognise that key safeguarding legislation impacts on football
  • Understanding the background to the development of The FAs Policy and Procedures

The statutory agencies and designated person infrastructure

  • The key roles and responsibilities of the statutory agencies
  • The roles and responsibilities of the Welfare Officer and other designated persons within football

Responsible Recruitment  

  • The need for safeguarding recruitment procedures
  • Eligibility for appropriate safeguarding checks [CRB]
  • The FAs Online Safeguarding Service

Concerns and cases

  • Dealing with a disclosure
  • Dealing with a concern about the welfare of a young person
  • Poor practice issues that clubs need to manage internally
  • Identifying the organisations that can support Welfare Officers

Action Planning

  • What will help to develop an aware club
  • Making an individual action plan

Period of Registration

Candidates will be expected to participate in continued professional development opportunities once qualified. More information about this can be obtained from your CFA Welfare Officer. It is recognised that learning occurs in many different ways and the role of the Welfare Officer is varied as such there is a suite of learning opportunities which the learner is encouraged to select and engage in.

Equality: FA Learning will ensure that it treats people fairly and with respect and that it will provide access and opportunities for all members of the community to take part in, and enjoy, it's activities in an atmosphere free from harassment, bullying, discrimination or abuse. FA Learning will seek to provide a service which is appropriate to the needs of an individual and to make reasonable adjustments or provide support, where appropriate, to cater for those needs.

Course Dates

Thursday 3rd December 2015

How to Apply

1)     Do you have a FAN?

  • No: Please use the ‘Don’t have a FAN number?’ function below to create a FAN. Once you have submitted your details in the pop-up box, you will receive a confirmation email which will include your newly created FAN. You will need to create a FAN before you book onto any of our courses online or via phone or email with Manchester FA,
  • Yes: Please log in and make payment online to enrol
  • Please Note: If you have been involved in grassroots football, it is likely you already have a FAN. Please check whether you have a FAN. If you have FORGOTTEN YOUR FAN DO NOT CREATE A NEW ONE. Your qualifications will be split across different profiles and it may harm your ability to enrol on courses in future.


2)     Enrolment/Payment:

  • Online (Highly Recommended): Please log in online using your FAN and password. You can enrol and make your payment online. This is the easiest and most convenient way for candidates to register on all courses. It is important that your FAN and password are correct as you need to complete online modules as part of some of your courses.
  • Credit Card: Please ring the Manchester County FA on 0161 225 1966 and ask for James Longdin. You will need to quote your FAN, and make payment with a credit card over the phone. Please note that this method is not advised as it is much more time consuming for both Manchester FA and the candidate.
  • Invoice: Please ring the Manchester County FA on 0161 225 1966 and ask for James Longdin. You will need to quote your FAN, and have the correct invoice details ready(Name, Business, Address, Email Address). Please note that invoices cannot be sent to individuals, and will only be sent direct to clubs or businesses. Payment via invoice must be in excess of £150 – invoices below this amount are not available.
  • Please Note: Payment MUST be taken before candidates can be registered onto courses. Once payment has been confirmed, your place will be secured. If your club has been invoiced, please ensure this payment is paid 7 DAYS prior to the start date, otherwise your place will NOT be confirmed and your place may be surrendered.

 

Terms & Conditions

Please ensure that prior to booking on any course with Manchester F.A that you read and understand the information below:

1)     None Attendance:

  • You are required to ATTEND ALL COURSE DATES.
  • If you do not attend all course dates, you will LOSE YOUR PAYMENT.
  • You will not be permitted to TRANSFER to a future course.
  • You will be REQUIRED TO PAY THE FULL AMOUNT AGAIN TO RE-ENROL.
  • If you miss part of the course due to ILLNESS, a DOCTOR’S NOTE will be required as evidence for us to consider a transfer.

2)     Cancellation/Transfer Policy:

  • A refund is not available when cancelling a booked course WITHIN 28 DAYS of its commencement. No circumstances considered. 
  • You may only transfer courses ONCE.
  • If you wish to transfer to another course 7 DAYS notice of the course commencement date must be given for our consideration.
  • We can however offer a credit note, which is valid for 12 months ONLY.
  • If you wish to transfer WITHIN 7 DAYS of the course commencement, a transfer will not be processed until you are replaced on the course by another person.
  • Please ensure you are available for the as you MAY LOSE YOUR PAYMENT in this circumstance.
  • A £20 ADMIN FEE will be required if your transfer is processed. (*Extreme circumstances considered*)






Please note to access this online application, you will need a FAN (FA Number).

If have ever been involved in football or taken an FA Qualification, it is highly likely you already have a FAN. If you do not know your FAN or password, or need to create a FAN, please use our FAN FINDER tool by clicking to register/retrieve your details.

Please be aware that if you already have a FAN, and create another FAN, this could cause delays in being confirmed on the course and any qualifications being awarded.

If the FAN Finder says you haven't got a FAN, and you think you have, then please click here for a full guide on how to locate it.

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